The software is equipped with a number of tools and capabilities, including . + SurePayroll for Employers phone number . Handles inbound calls and online chats with SurePayroll clients in a contact center environment . We are a seasonal ******************* and we freeze our account during the. SurePayroll is a leading SaaS provider of online payroll services for small businesses. The app is available for iPhone and iPod Touch, and best of all it's FREE for existing SurePayroll customers. $17 - $20 an hour. Skip To The Main Content. May 03, 2012. Our support team is happy to help with your questions by phone or a Chat option on the right side of the screen. 33. Apply online instantly. Mailing Address: 2350 Ravine Way, Suite 100 Handles inbound calls and online chats with SurePayroll clients in a contact center environment, helping clients with items such as: payroll processing issues and . 'Award-Winning Customer Service: Two-Month Free Trial' SurePayroll TV Spot, 'Award-Winning Customer Service' Replay . This estimate is based upon 20 SurePayroll Customer Service Representative salary report (s) provided by employees or estimated based upon statistical methods. I applied for the customer service representative position through Indeed and I was given a virtual interview through Indeed. After multiple communications via phone, chat, and e-mail, no response yet from anyone at SurePayroll! SurePayroll interview details: 36 interview questions and 33 interview reviews posted anonymously by SurePayroll interview candidates. Discover which options are the fastest to get your customer service issues resolved.. The "Award Winning Customers Service Team . AZ - Phoenix, AZ - Tempe, DC - Washington, DE - Dover, FL - Jacksonville, FL - Miami, FL - Orlando, FL - St Petersburg, FL - Tampa, GA - Atlanta, GA - Savanna, IA - West Des Moines, ID . The company left an official comment on this complaint. The typical SurePayroll Customer Service Representative salary is $20 per hour. Overview. Small Business Payroll by SurePayroll is a leading online payroll service for small businesses nationwide. Pay your employees or independent contractors in minutes and we'll automatically handle the payroll taxes. I've paid extra $2710 because i've used Surepayroll. accountants login Forgot Your Password? This review was chosen algorithmically as the most valued customer feedback. There are some add ons and hidden fees that you'll also need to be aware of using the payroll software. SurePayroll — Online Payroll Service — Small Business Payroll Outsourcing . Customer Service Representative salaries at SurePayroll can range from $30,849 - $70,129 per year. Founded in 1999, we're a home-grown Chicago startup success story with a year over year track record of growth. Maria Erna, the owner of a dog grooming salon, says she knows that there's no such thing as a normal day for a small business. We understand that small business owners want an easy to use payroll service and to access customer service on their own time. Supervisor, Customer Service - SurePayroll Paychex St Petersburg, FL 12 minutes ago Be among the first 25 applicants SurePayroll is known for its customer service. The waiting time for a representative is being from 1 hour up to 3 hours. . . However, customer complaints cite long call wait times, so be prepared to listen to some wait tunes. customer service team is available to help you or your clients with their payroll 6 days a week by phone, email or chat. User Review of SurePayroll: 'We are a user of Payroll for over 4 years. If hired, you will be eligible for a $4500 sign-on/retention bonus! Surepayroll customer service should get back to you fairly quickly. Featured review. Provide an exceptional service experience for SurePayroll customers handling incoming contacts from current clients regarding payroll, tax and ancillary services. SurePayroll's system includes sought-after features, such as multiple pay rates, automated new hire reporting, and online pay stubs. On top of that, SurePayroll provides expert support in Spanish. JJ Josh Jenkins 1 review US Feb 14, 2022 Impossible to get customer service to… The usability of SurePayroll is really effective and easy to use, running a payroll operation and payment . This makes high-quality support all the more critical. Senior Customer Service Representative - SurePayroll ACT NOW to earn a $4500 bonus! Our online payroll is easy to set up, fast to learn, and runs from your computer or smartphone in minutes. View Jobs at SurePayroll SurePayroll Customer Service Representative Reviews Updated Oct 12, 2021 Found 23 of over 137 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 1.8 ★★★★★ 22 % Recommend to a Friend 23 % Approve of CEO John Cumbee 7 Ratings Salary information comes from 6 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. SurePayroll is a leading SaaS provider of online payroll services for small businesses. The app is FREE for existing SurePayroll customers. If hired, you will be eligible for a $4500 sign-on/retention bonus! Paychex provides online HR, payroll, benefits, and insurance solutions to companies of all sizes. Surepayroll customer service should get back to you fairly quickly. They are better designed for small companies who need to save money any way they can. Business & Legal. This is the 1st time have I really needed support and the service is horrible I have had a case since April 1, 2022, and today May 6, 2022, 25 BUSINESS DAYS, and they are unable to locate where the funds are. DO NOT waste your time or money on this company! . You can try any of the methods below to contact SurePayroll for Employers. SurePayroll's friendly Customer Service Reps (CSR's) are here to take control of situations and eliminate our customer's payroll processing worries. customer service / payroll / tax filing. Supervises and directs SurePayroll CSR's in the provision of payroll services to clients. Even Gusto's entry-level Core plan costs more than SurePayroll Full Service, at $39 per month plus $6 per employee per month. Responsibilities. You don't have to use your camera for the . Login screen appears upon successful login. How much does SurePayroll - Customer Service in the United States pay? Save Time with Auto Payroll Run payroll automatically (and easily make changes when needed). Step #2: Login using your username and password. We're committed to resolving complex issues quickly whether over the phone, via chat or through email in a contact center environment. If you call you can wait hours on hold and nobody will ever answer. SurePayroll is a leading SaaS provider of online payroll services for small businesses. Salary information comes from 6 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. . Job Description. The "Award Winning Customers Service Team . Apply Now Job Description. Accountants Login. The following contact options are . OnPay: Payroll software for on-the-go businesses. SurePayroll St Petersburg, FL 3 months ago Be among the first 25 applicants . SurePayroll is a leading SaaS provider of online payroll services for small businesses. Step #3: If you still can't access Sure Pay Payroll Login then see Troubleshooting options here. Flexibility in Schedule and Relaxed Culture , where everyone gets along. 1 year of experience in Customer service or contact center environment or high school diploma. It's easier than ever. Provides leadership and technical advice on product/system to resolve problems. This estimate is based upon 20 SurePayroll Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. SurePayroll's online service is backed by people dedicated . The waiting time for a representative is being from 1 hour up to 3 hours. ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people. Founded in 1999, we're a home-grown Chicago startup success story with a year over year track record . As a SurePayroll customer, you'll get easy and secure payroll from anywhere. Follow these easy steps: Step #1: Go to Sure Pay Payroll Login page via official link below. X. I used SurePayroll for a couple of years for paying my Nanny. The typical SurePayroll Customer Service Representative salary is $41,662 per year. FEATURES. Apply for a Paychex Supervisor, Customer Service - SurePayroll job in Saint Petersburg, FL. The complaint has been investigated and resolved to the customer's satisfaction. Contact Us | SurePayroll Contact Us We're Here to Answer the Tough Questions. Absolutely horrible customer service (non-existent) and total lack of help or assistance. Your client's payroll wages and taxes automatically calculated and filed, giving you back time in your day. See all the best ways overall to get in contact with SurePayroll for Employers ASAP. Learn why SurePayroll customer, Maria Erna owner of WAG Grooming Salon & Spa chooses SurePayroll for live customer support outside of 9 to 5. Customer Service Representative - SurePayroll ACT NOW to earn a $4500 bonus Virtual Hiring Event. This is the 1st time have I really needed support and the service is horrible I have had a case since April 1, 2022, and today May 6, 2022, 25 BUSINESS DAYS, and they are unable to locate where the funds are. The most positive reviews come from small business operators. Albuquerque, NM 87101. SurePayroll's full-service payroll features allow you to: Run unlimited payrolls; Process payments within two days; Operate in all 50 US states; . Founded in 1999, we're a home-grown Chicago startup success story with a year over year . SurePayroll customer service contacts 17 complaints 1 resolved 16 unresolved File a complaint Table of contents Claim listing Share Profile Complaints ADVERTISIMENT SurePayroll headquarters Illinois, Glenview United States SurePayroll phone number +1 877 956 7873 SurePayroll website www.surepayroll.com SurePayroll working hours Supervisor, Customer Service - SurePayroll SurePayroll St Petersburg, FL 3 weeks ago Be among the first 25 applicants Customer Service Representative salaries at SurePayroll can range from $15 - $33 per hour. SurePayroll is available through their self-service or full-service plans. In Summary: 5 Best & Cheapest Online Payroll Services. SurePayroll: Cheap payroll software with the best security. SurePayroll customer service and support are not trapped in the past either, with phone, chat, and email options for contacting an experienced payroll professional anytime you need help along the way. Customer service is sometimes uneven, even though its support is staffed longer hours than Gusto. When it comes to HR and handling the well-earnt salaries of your staff, you don't want to mess about. Supervisor, Customer Service - SurePayroll. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues. About this job. SurePayroll also offers top-notch customer support, including on . When you partner with SurePayroll, you'll get: A full-service payroll solution you can offer clients with no upfront investment. This review was chosen algorithmically as the most valued customer feedback. Increased brand exposure with a white-label option - offer a new service under your company name. Saint Petersburg, FL. It has since grown to be a household name in simple payroll, workers' compensation, and 401(k), as well as health insurance services. Surepayroll vs Gusto: Customer Support. Cons: Maria Erna owns a dog grooming salon and she understands that there's no such thing as a normal day for a small business. Do a little research on the seller. When we first signed up, Devin Trout helped with the transition and walked us through our first payroll. If you are an employee, refer to your Employer to reset your password. info@surepayroll.com. SurePayroll was the first company to introduce the first completely online payroll and payroll tax-filing solution for small businesses with between 1 and 100 employees. SurePayroll TV Spot, 'Award-Winning Customer Service: Two-Month Free Trial'. SurePayroll - Customer support Customer Support is almost non-existent. Average reviews are 4.3 stars out of five from G2 and 4.2 stars from Capterra. Provides coaching to CSRs and manages . . SurePayroll's friendly Customer Service Reps (CSR's) are here to take control of situations and eliminate our customer's payroll processing worries. Service Associate - Dedicated Service Center - Employee Online Service Center. Customer Service Representative- SurePayroll ACT NOW to earn a $4500 bonus! Not every payroll software provider offers extended customer service hours. Although the company doesn't provide email customer . SurePayroll's typical pricing costs $19.99 for self-service (DIY) and $29.99 for full service (managed). SurePayroll offers a comparable service at a better rate. Call SurePayroll for Employers customer service faster, Get Support/Help, Pricing Info and more. With self-service, you're responsible for inputting the data necessary to run payroll. See SurePayroll salaries collected directly from employees and jobs on Indeed. SurePayroll recently added HR services to its solution portfolio. Demonstrates customer service skills. 855-354-6941. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Contact Us: Sales and Enrollment: 1-800-205-4519: Customer Service: (Authorized Personnel Only) 1-877-956-7873 . SurePayroll is a robust payroll management system designed to streamline payroll processes. SurePayroll's typical pricing costs $19.99 for self-service (DIY) and $29.99 for full service (managed). It was great to have direct deposit available for our small staff of nine. Average SurePayroll Customer Service Representative hourly pay in the United States is approximately $17.00, which is 26% above the national average. Senior Customer Service Representative - SurePayroll ACT NOW to earn a $4500 bonus! Open social share options. Average SurePayroll Customer Service Representative hourly pay in the United States is approximately $17.00, which is 26% above the national average. Company : Surepayroll Job Type : Full Time Saint Petersburg, Fl. 4 years of experience in Professional work experience in a customer service or contact center environment. Replied. Then when COVID-19 came about they were the first ready with a Webinar informing . Find our Customer Service Representative - SurePayroll job description for Paychex located in Albuquerque, NM, as well as other career opportunities that the company is hiring for. Customer Service/Operations. Refer your clients to SurePayroll and get Partner Rewards, Access to Client Payroll, and a Peace of Mind. 9 days ago. We're committed to resolving complex issues quickly whether over the phone, via chat or through email in a contact center environment. SurePayroll is America's fifth largest payroll provider and the nation's largest online payroll provider. . She uses SurePayroll because it fits into her busy schedule and makes her business run smoother. Average SurePayroll Customer Service Representative hourly pay in Saint Petersburg is approximately $17.00, which is 23% above the national average. Posting id: 745297660. Discover which options are the fastest to get your customer service issues resolved.. . Provide an exceptional service experience for SurePayroll customers handling incoming contacts from current clients regarding previously run payroll, payroll tax filing and ancillary services. Incredible customer service - VERY knowledgeable, professional and friendly. Salary information comes from 4 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Managers are very engaging with their front line reps and they seem to really care about their work life balance. Run payroll on the go and never miss running a payroll again with SurePayroll's Mobile Payroll app. SurePayroll began as a service for small businesses but quickly updated its offerings to include a cloud-based nanny payroll solution. Customer Service Representative- SurePayroll ACT NOW to earn a $4500 bonus! Pay your employees or independent contractors in minutes and we'll automatically handle the payroll taxes. If you can't find what you're looking for, let us know. We have used Online Business Payroll (SurePayroll) for many years now. Using SurePayroll for our outpatient clinic was one of the best decisions we made. Provide an exceptional service experience for SurePayroll customers handling incoming contacts from current clients regarding payroll, tax and ancillary services. Gusto: Comprehensive payroll software for small businesses. . 8 days ago. Responsibilities. Customer Service Representative- SurePayroll ACT NOW to earn a $4500 bonus! customer login Accountants Login & Enrollment Login Page for Accountants and New Partner Signup. Easy to set up and learn Set it up and run payroll yourself in minutes. Customer Service Representative - SurePayroll ACT NOW to earn a $4500 bonus! Non-Supportive Workplace Customer Service Representative (Current Employee) - Glenview, IL - November 6, 2016 A typical work day answering calls assisting client with payroll questions or resolving issues. Founded in 1999, we're a home-grown Chicago startup success story with a year over year track record of growth. Check your data. If hired, you will be eligible for a $4500 sign-on/retention bonus! Once they sell you and on-board you, then you get no help. SurePayroll invites you to go online for a free trial. There are some add ons and hidden fees that you'll also need to be aware of using the payroll software. Customer Support Current Customer Information: (Authorized Account Personnel Only) 1-877-956-7873 1-847-676-5150 - Fax: Mailing Address: SurePayroll 2350 Ravine Way Glenview, IL 60025 . Benefits offered to employees include: Medical, Dental, Vision, Paid Family Leave, Life Insurance, 401 (k) Retirement, Employee Stock Purchase Plan, Holidays, Vacation and Sick days. We're ready to help in person, online or on the phone. We cater exclusively to the needs of small businesses, by providing a simple, reliable and economical way to process payroll in minutes online. SurePayroll was founded in 2000 and has since been dedicated to providing an easy, convenient and accurate online payroll service at a price small business owners can afford. For years the customer service has went downhill. Visit consumer complaint websites like ComplaintsBoard. The company is backed by an award-winning U.S.-based customer service team. Find your commute. During off hours - the chat option will allow you to send a message and the support team will respond to you the next day. SurePayroll Customer Service Rating: Good SurePayroll's customer support is rated pretty highly despite lacking an accessible knowledgebase, with customers praising how easy it is to get in touch with a representative or service agent. Supervisor, Customer Service - SurePayroll Paychex St Petersburg, FL 12 minutes ago Be among the first 25 applicants SurePayroll encourages you to go online for a free . SurePayroll Login - Customer Log In SurePayroll Customer Login Customer Login Administrator and Employee Login to SurePayroll. A great place to learn the ins and out of payroll processing Management is one sided and non-supportive As of August 2019 I didnt need the service anymore, I was told by the Customer Service rep that I needed to keep paying for the account or they wouldn't file any tax . . Description If hired, you will be eligible for a $4500 sign-on/retention bonus! Saint Petersburg, FL. SurePayroll Customer Service Representative Interview Questions Updated Feb 18, 2022 Found 7 of over 33 interviews Sort Popular Popular Most Recent Oldest First Easiest Most Difficult Interviews at SurePayroll Experience Positive 71% Negative 29% Getting an Interview Applied online 100% Difficulty 3.0 Average Hard Average Easy Skip To The Main Content X Support Search 877-954-7873 Already Have an Account? You'll definitely get some directions on how customer service can best solve your problem. 100% Guarantee All of our payroll services are backed by our guarantee. SurePayroll was the first SaaS payroll provider. Salary information comes from 6 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. We also have a lot of fun especially during year end. The platform is available in English and Spanish. SurePayroll customers most often praise the company's affordability and easy-to-use app. Customer service is available six days a week via telephone, live chat, and email. The customer service section is very effective, apart from being very cordial when requesting information or support of any kind; it can be in asking for guidance in problems with payroll payments, taxes and much more without any problem. Average SurePayroll Customer Service Representative hourly pay in Saint Petersburg is approximately $17.00, which is 23% above the national average. Log In The first interview was quick and easy. PEO Benefits Specialist I - Phoenix. User Review of SurePayroll: 'We are a user of Payroll for over 4 years. If . If you submit a request online, it takes about 48 hours to get a reply, but then your question is still unanswered. View this and more full-time & part-time jobs in Saint Petersburg, FL on Snagajob. Become a Reseller. Tax filing guarantee: We discussed this above. Salary information comes from 4 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Personalized support comes from an award-winning U.S.-based customer care team who are available via phone, email, and chat. As a SurePayroll customer, you'll get easy and secure payroll from anywhere. SurePayroll's online service is backed by people dedicated . Square Payroll: Affordable payroll software for foodservice & retail businesses. It offers a one click payroll feature that speeds up and automates creating reliable and accurate payroll to save time in what would take hours if the process was done manually. Resolved. Surepayroll recently added HR services to its solution portfolio How much do SurePayroll customer you. Square payroll: Affordable payroll software for foodservice & amp ; Enrollment Login Page for Accountants and New Signup! 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